Field Services

Bringing your network vision to reality within budget and on time.

BriteSun Data speeds up technology deployment, scales resources appropriately, and installs and tests equipment domestically with a team of strategically placed certified employee Field Service Technicians.

Field Service Technicians
Strategically placed for proximity to your sites, our field service technicians are our own W-2 employees for full accountability and the highest quality of service. Demonstrating certified expertise in a diverse set of multi-vendor, converged network environments, our field force has a proven track record and relentless commitment to client satisfaction.

BriteSun Data Field Services Technicians

Field Services include:
Rack and Stack
Site Surveys
Structured Network Cabling
On-Site Maintenance (Break / Fix)

Rack and Stack
BriteSun Data offers customized integration and assembly of equipment components. Our “Rack and Stack” services include pre-installation assembly of frames, cabinets and structures to save you time and money. Our technicians are experienced in installing hardware, cable racks, and framework for central office, point-of-presence (PoP) sites and customer premise
electronics.

Site Surveys
A site survey is a necessary part of gathering the current state of your network and planning for future growth. Our field force is uniquely positioned to conduct and document on-site surveys for voice, data and video in both wireline and wireless environments. Site surveys identify assets and the unique client network complexities of the site’s voice, data and video implementation needs.

Structured Network Cabling
BriteSun Data provides the expertise you need for complete premise wiring and structured network cabling design, installation and testing, and more.  We follow TIA standards, fire, federal, and state regulations.  Our field service technicians have met rigorous requirements to earn certifications for the design and installation of cabling to industry standards.

On-site Maintenance
Guaranteeing prompt trouble resolution and maximized uptime with on-site maintenance response plans. Service Level Agreements to meet all your standards and locations. Choice of guaranteed response times – 2-hour, 4-hour and next day response with multi-vendor support. Advanced replacement of hardware, on-site support, trouble assistance with circuit problems, and inside wiring issues.